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INCIDENT IN PROGRESS
Twilio
✓SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan
Updated
Confirmed disruption
02:33Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reports SMS delivery delays and delayed delivery receipts for messages sent to Chunghwa Telecom network subscribers in Taiwan. Twilio has identified the issue and is working to resolve it.
What users experienced
- User impact
Messages may be delivered late, and delivery receipts may be delayed. Message delivery may still succeed.
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Started
02:336 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio classified the incident as minor impact with degraded performance affecting its SMS APAC component.
- ✓The incident began at 2026-10-06 02:33:21.256 according to the provider's incident record.
- ✓Twilio initially reported that it was investigating the issue, then reported that it had identified the cause and was working to resolve it.
- ✓The latest provider update retained the identified status and requested another update in two hours or sooner if more information became available.