← Twilio status
INCIDENT RESOLVED
Twilio
✓SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan
Updated
Resolved
02:33Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed SMS delivery and delivery receipt delays affecting Chunghwa Telecom network subscribers in Taiwan. Twilio later reported recovery and is monitoring service stability.
What users experienced
- User impact
SMS messages may be delayed, and delivery receipts may arrive late. Message delivery may still succeed.
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Started
02:336 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Twilio reported degraded performance for its SMS, APAC component.
- ✓Twilio reported that message delivery may succeed even when delivery receipts are delayed.
- ✓Twilio reported recovery in SMS delivery and delivery receipts and changed the component status to operational.