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INCIDENT IN PROGRESS
Twilio
✓Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Updated
Confirmed disruption
22:17Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reported device verification timeouts for Silent Network Authentication API transactions on Vodafone in the United Kingdom. Transactions could temporarily fall back to SMS OTP. Twilio later reported recovery and began monitoring service stability.
What users experienced
- User impact
Device verification timeouts may affect Silent Network Authentication API transactions; affected transactions may temporarily fall back to SMS OTP.
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Started
22:1710 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Twilio identified degraded performance for Verify Silent Network Auth.
- ✓The reported impact involved device verification timeouts during SNA API transactions.
- ✓Fallback to secondary methods such as SMS OTP was possible.
- ✓Twilio later reported recovery and changed the affected component status to operational while monitoring continued.