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INCIDENT IN PROGRESS
Twilio
✓MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
Updated
Confirmed disruption
23:28Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio confirmed MMS delivery failures affecting a subset of Twilio Short Codes sending to Verizon and T-Mobile subscribers in the United States. Twilio later reported recovery and began monitoring service stability.
What users experienced
- User impact
Some MMS messages sent from a subset of Twilio Short Codes to Verizon and T-Mobile subscribers in the United States may have failed to deliver.
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Started
23:285 Oct 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Twilio initially reported the issue as under investigation.
- ✓Twilio later stated that the cause had been identified and work was underway to resolve the issue.
- ✓Twilio subsequently reported recovery in MMS delivery and changed the affected component status to operational.
- ✓No recovery time or full resolution time was provided.