Twilio

✓

Messaging Search and Indexing Delays in IE1

Updated 5 Oct 2026, 13:09 UTC

Resolved 01:50Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Twilio officially reported data-processing delays affecting messaging services in the Ireland region. The provider later reported that the affected services were operating normally and placed the incident under monitoring.

What users experienced

User impact
Users may have experienced delays involving Messaging Logs, Status Callbacks, Messaging Insights, Internally Routed Messages, and SMS delivery updates in the Ireland region.

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Started

01:505 Oct 2026

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Timeline events

Timeline of the incident

5 Oct 2026, 08:54 UTC
Detection
Confirmed by an official service source.
5 Oct 2026, 13:09 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓Twilio reported degraded performance affecting its Programmable Messaging API and related messaging services.
✓The reported impact included Messaging Logs, Status Callbacks, Messaging Insights, Internally Routed Messages, and SMS delivery updates.
✓Twilio's latest update said the data-processing delay was operating normally and that monitoring would continue.