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INCIDENT IN PROGRESS
Twilio
✓Messaging Logs API Latency & Errors
Updated
Confirmed disruption
23:12Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio is investigating a Messaging Logs API issue causing higher-than-normal latency and errors when fetching or listing Messaging Logs.
What users experienced
- User impact
Users may experience increased latency and errors when fetching or listing Messaging Logs.
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Started
23:1229 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Twilio reports higher-than-normal latency and errors affecting the Messaging Logs API.
- ✓The SMS component is marked as experiencing degraded performance.
- ✓Twilio classified the incident impact as minor and its status as investigating.