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INCIDENT RESOLVED
Twilio
✓Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)
Updated
Resolved
09:24Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio identified HTTP 5xx errors affecting Link Branding creation when Auto SSL is enabled. Twilio reports that a fix was implemented and functionality has improved; the incident is being monitored.
What users experienced
- User impact
Link Branding creation with Auto SSL enabled may fail with HTTP 5xx errors.
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Started
09:2424 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The issue affects Link Branding creation with Auto SSL enabled.
- ✓Twilio reported HTTP 5xx errors and classified the incident impact as minor.
- ✓Twilio reported that functionality had recovered and improved after a fix was implemented.
- ✓The incident remains in monitoring status.