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INCIDENT IN PROGRESS
Twilio
✓Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)
Updated
Confirmed disruption
09:24Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Twilio reports HTTP 5xx errors during Link Branding creation when Auto SSL is enabled. Engineers have identified the issue and are working to deploy a fix.
What users experienced
- User impact
Link Branding creation may fail with HTTP 5xx errors when Auto SSL is enabled.
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Started
09:2424 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓HTTP 5xx errors affect Link Branding creation with Auto SSL enabled.
- ✓Twilio lists the SendGrid Website component as experiencing degraded performance.
- ✓Twilio characterizes the incident impact as minor.