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INCIDENT IN PROGRESS

Twilio

Inbound SIP Calls With OPUS Codec Only Blocked

Updated

Confirmed disruption 13:10Started 1Timeline events

Confirmed by the official source.

  • Summary

    Twilio identified an issue in which some calls using Programmable Voice SIP interfaces and the OPUS codec may be unexpectedly rejected with SIP 488 responses. The incident was reported as being monitored while engineering worked on a fix.

  • User impact

    Some inbound SIP calls using the OPUS codec may be rejected with SIP 488 responses.

Started

13:1015 Sep 2026

Timeline events

1View timeline →
  1. Detection

    Confirmed by an official service source.

  • Twilio officially identified an issue affecting some calls using Programmable Voice SIP interfaces and the OPUS codec.
  • Affected requests may receive SIP 488 responses.
  • Twilio reported the incident status as monitoring and said engineering was working on a fix.