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INCIDENT RESOLVED

Twilio

✓

A2P Campaign Registration Delays

Updated

Resolved 11:38Started 2Timeline events

Confirmed by the official source.

Executive summary

  • Summary

    Twilio officially reported delays affecting A2P campaign submissions and creation. Twilio later reported that A2P campaign creation was operating normally and moved the incident to monitoring.

What users experienced

  • User impact

    Customers may experience delays when submitting or creating A2P campaigns.

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Started

11:381 Oct 2026
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Timeline events

2View timeline →

Timeline of the incident

  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

What we know

  • ✓Twilio initially reported a potential issue with A2P campaign submissions.
  • ✓Twilio identified an issue with A2P campaign creation that could cause customer delays.
  • ✓The Trust Hub component was reported as degraded during the disruption.
  • ✓Twilio later reported normal A2P campaign creation and an operational Trust Hub while monitoring continued.