Squarespace

✓

Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update

Updated 22 Sep 2026, 21:29 UTC

Resolved 16:35Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Squarespace has confirmed a partial disruption affecting some users of the Acuity Admin Mobile app after the latest iOS 27 update. The app may crash when launched, and Squarespace is continuing to work on a fix.

What users experienced

User impact
Some users on iOS 27 may be unable to launch the Acuity Admin Mobile app because it crashes. Squarespace recommends remaining on iOS 26 until the issue is resolved; Android users are unaffected.

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Started

16:3518 Sep 2026

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Timeline events

Timeline of the incident

18 Sep 2026, 20:37 UTC
Detection
Confirmed by an official service source.
22 Sep 2026, 21:29 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓Squarespace classified Acuity Scheduling as experiencing a partial outage.
✓The reported symptom is crashing when the Acuity Admin Mobile app is launched after the latest iOS 27 update.
✓Squarespace recommends that users remain on iOS 26 and defer upgrading to iOS 27 until the issue is resolved.
✓Android users are reported as unaffected.
✓Squarespace says the issue has been identified and is continuing work on a fix.