← Snowflake status
INCIDENT RESOLVED
Snowflake
✓INC20000213
Updated
Resolved
07:18Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Snowflake officially reported an intermittent disruption affecting Snowsight sign-in and potentially query and data-management operations in specified regions. Snowflake has applied fixes and is monitoring the environment, with additional impact identified in Tokyo.
What users experienced
- User impact
Affected customers may have been unable to sign in to Snowsight and may have encountered issues executing queries or managing data. The issue was intermittent and did not affect all users.
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Started
07:1811 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Snowflake officially confirmed the disruption and initially reported the affected component as Databases, Tables, and Views in AWS Europe (Frankfurt).
- ✓The reported customer impact included intermittent Snowsight sign-in failures, query execution issues, and data-management issues.
- ✓Snowflake reported an incident end time of 08:45 UTC for the Frankfurt impact and later identified additional impact in AWS Asia Pacific (Tokyo), with an incident end time of 11:15 UTC.
- ✓Snowflake reported a preliminary root cause involving a configuration update to infrastructure components responsible for authorizing incoming network traffic.