← Pinecone status
INCIDENT RESOLVED
Pinecone
✓[Serverless][AWS][eu-west-1] 5xx on read requests
Updated
Resolved
23:54Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Pinecone officially reported that a small percentage of read requests were returning errors in Serverless Indexes in AWS eu-west-1. Errors were mitigated and the incident was under monitoring.
What users experienced
- User impact
A small percentage of read requests were impacted by 5xx errors.
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Started
23:5422 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Pinecone identified a partial outage affecting Serverless Indexes in AWS eu-west-1.
- ✓Pinecone reported that a small percentage of read requests were impacted.
- ✓Pinecone later reported that the errors had been mitigated and monitoring was ongoing.