← Palo Alto Networks status
INCIDENT RESOLVED
Palo Alto Networks
✓PrismaCloud: APP3: Stale data in asset inventory
Updated
Resolved
06:32Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Palo Alto Networks has confirmed a minor disruption affecting asset inventory data on the Prisma Cloud Americas–US app3 endpoint. The provider says the issue has been identified and that work on a fix is ongoing.
What users experienced
- User impact
Users of the affected Prisma Cloud endpoint may see stale data in the asset inventory.
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Started
06:3229 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Palo Alto Networks lists the incident impact as minor.
- ✓The affected component is in degraded performance status.
- ✓The provider has repeatedly reported that the issue is identified and that it is continuing to work on a fix.