← New Relic status
INCIDENT RESOLVED
New Relic
✓SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'
Updated
Resolved
02:34Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
New Relic is investigating intermittent UI navigation errors in the EU region. Data ingest and alert notifications are not impacted according to the latest provider update.
What users experienced
- User impact
Users may encounter intermittent UI navigation errors in the EU region. Data ingest and alert notifications are not impacted.
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Started
02:3425 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓New Relic officially acknowledged an issue affecting its EU UI.
- ✓The provider described the UI navigation errors as intermittent.
- ✓Data ingest and alert notifications were reported as unaffected.
- ✓No recovery update is present in the available evidence.