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INCIDENT RESOLVED
New Relic
✓Data Irregularities for US region
Updated
Resolved
19:57Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
New Relic officially reported a partial service disruption affecting delayed data in queries, charts, and dashboards, along with delayed or missing alert notifications for some customers in the US region. New Relic later reported increased recovery, but the incident remains identified rather than resolved.
What users experienced
- User impact
Some customers in the US region may experience delayed data in queries, charts, and dashboards, as well as delayed or missing alert notifications for related data.
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Started
19:5725 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at approximately 19:57 UTC on September 25, 2026.
- ✓New Relic identified partial outages across multiple US data-ingest and alert-notification components.
- ✓Affected alerts were initially suppressed and were later reported as no longer suppressed.
- ✓New Relic reported increased recovery in its latest update.