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INCIDENT IN PROGRESS
MongoDB
✓Free and Flex cluster connectivity disruption
Updated
Confirmed disruption
22:01Started
1Updates
Confirmed by the official source.
Executive summary
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Summary
MongoDB officially reported an issue affecting certain projects containing only Free or Flex clusters, where TLS certificates were not being rotated correctly and connections could become unavailable.
What users experienced
- User impact
Users of affected projects containing only Free or Flex clusters may be unable to connect to their clusters.
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Started
22:0119 Aug 2026Timeline of the incident
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Detection
Confirmed by official source via official_source_disruption.
What we know
- ✓The issue affected certain projects containing only Free or Flex clusters.
- ✓MongoDB reported that TLS certificates were not being rotated correctly.
- ✓The certificate issue could lead to an inability to connect to affected clusters.
- ✓MongoDB reported remediation on all impacted projects and continued monitoring.