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INCIDENT IN PROGRESS
MongoDB
✓Delays in Atlas cluster management operations
Updated
Confirmed disruption
18:51Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
MongoDB officially reported delays affecting Atlas cluster management operations. A fix has been implemented, and latency is returning to normal while the incident remains under monitoring.
What users experienced
- User impact
Some customers experienced delays to Atlas cluster management operations, including cluster creation and modification. The Atlas UI could also incorrectly show clusters as degraded, while cluster health remained unaffected.
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Started
18:5130 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓MongoDB reported delays to Atlas cluster management operations, including cluster creation and modification.
- ✓The issue affected some customers and could cause clusters to appear degraded in the Atlas UI, while cluster health remained unaffected.
- ✓MongoDB reported that a fix was implemented and that operation latency was returning to normal.
- ✓The incident is in monitoring status and has not been marked resolved.