← Kraken status
INCIDENT IN PROGRESS
Kraken
✓Incorrect Margin information displayed in APP and Web
Updated
Confirmed disruption
10:07Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Kraken is investigating incorrect margin information and Spot balances shown to a subset of clients in its App and Web interfaces.
What users experienced
- User impact
A subset of clients may see incorrect margin information and Spot balances in the Kraken App and Web interfaces.
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Started
10:079 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Kraken has officially acknowledged the issue.
- ✓The issue affects displayed margin information and, in the latest update, Spot balances.
- ✓The affected interfaces are Kraken’s App and Web products.
- ✓No recovery update has been provided; the incident remains under investigation.