Kraken

✓

Incorrect Margin information displayed in APP and Web

Updated 10 Oct 2026, 18:20 UTC

Resolved 10:07Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Kraken confirmed an issue causing incorrect margin information and Spot balances for a subset of clients in its App and Web interfaces. A fix has been implemented, and Kraken is monitoring the results.

What users experienced

User impact
A subset of clients may see incorrect margin information and Spot balances in the Kraken App and Web interfaces.

◷

Started

10:079 Oct 2026

▧

Timeline events

Timeline of the incident

9 Oct 2026, 10:08 UTC
Detection
Confirmed by an official service source.
10 Oct 2026, 18:20 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓The issue affects margin information and Spot balances displayed in the App and Web interfaces.
✓Kraken described the impact as minor and said the issue affected a subset of clients.
✓Kraken moved the incident to monitoring after implementing a fix.