← Kraken status
INCIDENT IN PROGRESS
Kraken
✓FIX API order placement issues for recently listed markets
Updated
Confirmed disruption
14:28Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Kraken is investigating an issue affecting order placement through the FIX API for a limited set of recently listed Spot and Futures markets.
What users experienced
- User impact
Some clients may be unable to place orders through the FIX API. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.
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Started
14:2830 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓The affected component is Kraken API - FIX, reported with degraded performance.
- ✓The issue affects a limited set of recently listed Spot and Futures markets.
- ✓Kraken reports that affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.