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INCIDENT RESOLVED

Kraken

✓

FIX API order placement issues for recently listed markets

Updated

Resolved 14:28Started 2Timeline events

Confirmed by the official source.

Executive summary

  • Summary

    Kraken is investigating an issue affecting order placement through the FIX API for a limited set of recently listed Spot and Futures markets.

What users experienced

  • User impact

    Some clients may be unable to place orders through the FIX API. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.

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Started

14:2830 Sep 2026
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Timeline events

2View timeline →

Timeline of the incident

  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

What we know

  • ✓The affected component is Kraken API - FIX, reported with degraded performance.
  • ✓The issue affects a limited set of recently listed Spot and Futures markets.
  • ✓Kraken reports that affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.