← Kraken status
INCIDENT RESOLVED
Kraken
✓app balance display issues
Updated
Resolved
10:21Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Kraken reported an issue causing some clients to see their portfolio balance displayed incorrectly in the app. Client funds remain unaffected. A fix has been implemented, and Kraken is monitoring the results.
What users experienced
- User impact
Some clients may see an incorrect portfolio balance displayed in the Kraken app; Kraken stated that client funds remain unaffected.
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Started
10:2122 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Kraken identified degraded performance affecting the Kraken App.
- ✓The issue involves incorrectly displayed portfolio balances for some clients.
- ✓Kraken stated that client funds remain unaffected.
- ✓Kraken reported that a fix was implemented and the app was operational while monitoring continued.