INCIDENT RESOLVED
Klaviyo
✓Analytics Events Processing Delays
Updated
Confirmed by the official source.
Executive summary
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Summary
Klaviyo reported analytics event processing delays affecting analytics, segments, and profiles. Delays reached up to 1 hour and 45 minutes, while campaign and flow sending and open and click events remained unaffected. The latest update said delays had largely cleared and the incident was under monitoring.
What users experienced
- User impact
Analytics events could be delayed or temporarily appear missing, and segments relying on those events might not be up to date. Campaign and flow sending, along with open and click events, were not affected.
Started
20:108 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Klaviyo officially confirmed the disruption.
- ✓Delays affected analytics events and could affect received profile events and segment freshness.
- ✓Delays increased to as much as 1 hour and 45 minutes for all customers.
- ✓Campaign and flow sending, open events, and click events remained unaffected.
- ✓The latest provider update reported that delays had largely cleared and the incident was under monitoring.