Grafana Cloud

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Kubernetes Observability Billing & Usage Incorrect

Updated 23 Sep 2026, 16:07 UTC

Resolved 21:27Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Grafana Cloud reported that some customers may see a sudden spike in Kubernetes Observability usage, including customers who have not activated the product. A fix has been implemented and results are being monitored.

What users experienced

User impact
Some customers may see incorrect Kubernetes Observability usage reported, even if they have not activated the product. Grafana Cloud stated that the amount will be corrected before any usage is invoiced.

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Started

21:2722 Sep 2026

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Timeline events

Timeline of the incident

22 Sep 2026, 21:29 UTC
Detection
Confirmed by an official service source.
23 Sep 2026, 16:07 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓The affected area is Cost Management and Billing.
✓Grafana Cloud classified the incident as minor impact.
✓The reported issue concerns Kubernetes Observability usage and billing accuracy.
✓A fix has been implemented; resolution has not been confirmed.