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INCIDENT IN PROGRESS
Grafana Cloud
✓Kubernetes Observability Billing & Usage Incorrect
Updated
Confirmed disruption
21:27Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Grafana Cloud reported that some customers may see a sudden spike in Kubernetes Observability usage, including customers who have not activated the product. A fix has been implemented and results are being monitored.
What users experienced
- User impact
Some customers may see incorrect Kubernetes Observability usage reported, even if they have not activated the product. Grafana Cloud stated that the amount will be corrected before any usage is invoiced.
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Started
21:2722 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓The affected area is Cost Management and Billing.
- ✓Grafana Cloud classified the incident as minor impact.
- ✓The reported issue concerns Kubernetes Observability usage and billing accuracy.
- ✓A fix has been implemented; resolution has not been confirmed.