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INCIDENT IN PROGRESS
Grafana Cloud
✓IRM Unable to Send SMS to Austrian Numbers
Updated
Confirmed disruption
16:17Started
1Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Grafana Cloud is investigating an issue blocking SMS attempts to Austria for Incident Management and Response (IRM).
What users experienced
- User impact
All IRM SMS attempts to Austria are currently blocked. Users should configure mobile push notifications or phone calls instead.
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Started
16:175 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Grafana Cloud marked the IRM component as degraded performance.
- ✓The provider classified the incident impact as minor.
- ✓Mobile push notifications or phone calls were recommended as alternatives.