← Grafana Cloud status
INCIDENT RESOLVED
Grafana Cloud
✓IRM Access Issues for a Small Group of Users
Updated
Resolved
14:57Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Grafana Cloud’s Incident Management and Response component is experiencing a confirmed partial disruption. Grafana Cloud reports that a fix has been deployed to the majority of deployments and that monitoring continues.
What users experienced
- User impact
A small group of users may experience unexpected IRM access issues or undelivered pages; most users should not be affected.
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Started
14:5722 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The affected component is Incident Management and Response (IRM).
- ✓Grafana Cloud initially reported that it was investigating access issues and undelivered pages for a small group of users.
- ✓Grafana Cloud later reported that the issue had been identified and that a fix was being rolled out progressively.
- ✓The latest update says the fix has been deployed to the majority of deployments and monitoring continues.