← Grafana Cloud status
INCIDENT RESOLVED
Grafana Cloud
✓Investigating elevated database load in AWS Germany
Updated
Resolved
11:27Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Grafana Cloud reported elevated database load affecting a subset of instances in the AWS Germany region. Users may experience slow responses when accessing Grafana. A fix has been implemented, recovery has been observed, and monitoring continues.
What users experienced
- User impact
Some Grafana Cloud users may experience slow responses, limited to a subset of instances in the AWS Germany region.
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Started
11:279 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Grafana Cloud reported elevated database load affecting infrastructure supporting a subset of instances.
- ✓The affected component was marked as experiencing degraded performance.
- ✓The provider reported slow responses when accessing Grafana as a possible user impact.
- ✓The provider later reported that a fix had been implemented and recovery was being observed.