← Grafana Cloud status
INCIDENT IN PROGRESS
Grafana Cloud
✓Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
Updated
Confirmed disruption
12:40Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Grafana Cloud has confirmed elevated latency and occasional write failures affecting Logs in AWS US East (VA). The provider is investigating, has deployed a mitigation to increase write capacity, and reported a smaller brief recurrence afterward.
What users experienced
- User impact
Customers writing logs to AWS US East (VA) may experience delayed ingestion or occasional write errors.
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Started
12:4030 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓Grafana Cloud reported elevated latency and a small number of failed requests.
- ✓The affected service is Grafana Cloud Logs in AWS US East (VA).
- ✓Grafana Cloud identified a contributing factor and began rolling out a mitigation to increase write capacity.
- ✓A brief recurrence affected a small number of requests after mitigation, with smaller impact than earlier.
- ✓The incident has not been marked resolved.