← GoTo status
INCIDENT RESOLVED
GoTo
✓Meeting, Webinar or Training - Webcam or screen share issues
Updated
Resolved
15:03Started
2Timeline events
Confirmed by the official source.
Executive summary
-
Summary
GoTo reported intermittent webcam or screen share issues affecting some Meeting, Webinar, and Training customers. The provider later reported that it had corrected the issue and was monitoring recovery.
What users experienced
- User impact
Some customers may experience intermittent webcam or screen share issues in GoTo Meeting, GoTo Webinar, or GoTo Training. Affected sessions may need to be restarted.
◷
Started
15:0329 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption began at 15:03 UTC on September 29, 2026, according to GoTo's status updates.
- ✓GoTo initially reported that it was investigating intermittent webcam or screen share issues.
- ✓GoTo later stated that engineers had identified the issue and were working toward a resolution.
- ✓GoTo reported the issue corrected at 15:23 UTC and advised restarting ongoing affected sessions.