← GoTo status
INCIDENT RESOLVED
GoTo
✓Connect - Issue with incoming calls
Updated
Resolved
12:53Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
GoTo has confirmed a partial disruption affecting inbound calls for some GoTo Connect customers. The provider reports that the issue has been corrected and is monitoring incoming calls.
What users experienced
- User impact
Some GoTo Connect customers may have difficulty receiving inbound calls. Outbound calls and calls to internal extensions are not affected.
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Started
12:5323 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓GoTo Connect’s inbound PSTN calls were marked as a partial outage.
- ✓GoTo reported that engineers identified the issue and began working toward a resolution.
- ✓GoTo later reported that the issue was corrected and that incoming calls were being monitored.