← Elastic Cloud status
INCIDENT IN PROGRESS
Elastic Cloud
✓Organisation Owner role access to Elastic Cloud Hosted Kibana
Updated
Confirmed disruption
01:30Started
1Timeline events
Confirmed by the official source.
Executive summary
-
Summary
Elastic Cloud has confirmed a disruption affecting some Organisation Owner users who have Cloud Console, Elasticsearch, and Kibana access and are unable to access Kibana in Hosted Deployments.
What users experienced
- User impact
Users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access may be unable to access Kibana in Hosted Deployments.
◷
Started
01:3010 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓Elastic Cloud officially reported the disruption.
- ✓The reported impact is limited to access to Kibana in Hosted Deployments for the described Organisation Owner users.
- ✓The provider reported a permissions management UI bug associated with the issue.
- ✓No recovery or resolution update is recorded.