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INCIDENT IN PROGRESS
Elastic Cloud
✓Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output
Updated
Confirmed disruption
20:44Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Elastic has identified a disruption affecting Elastic Agents on Fleet Server 9.5.3 and 9.4.6 when policies use Fleet’s remote Elasticsearch output.
What users experienced
- User impact
Affected Elastic Agents may crash-loop and go offline when Fleet pushes an enrollment, policy change, or routine revision update.
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Started
20:449 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
What we know
- ✓The affected versions are Fleet Server 9.5.3 and 9.4.6.
- ✓The issue applies to policies using Fleet’s remote Elasticsearch output.
- ✓Elastic recommends not upgrading to the affected versions and advises affected users to contact Support for remediation steps.