← Dropbox status
INCIDENT RESOLVED
Dropbox
✓Some custoemrs are unable to access certain website routes and features
Updated
Resolved
21:36Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
Dropbox has officially confirmed a disruption affecting some website routes and features for some customers.
What users experienced
- User impact
Some customers may be unable to access certain website routes and features.
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Started
21:369 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The affected component is Dropbox’s Website, marked as a partial outage.
- ✓Dropbox reported that a number of pages and features are not working for some customers.
- ✓The provider’s latest recorded status remains investigating.