Datadog

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Users unable to acknowledge on call pages

Updated 25 Sep 2026, 17:55 UTC

Resolved 11:11Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Datadog confirmed an issue affecting users’ ability to acknowledge, escalate, or resolve On-Call Pages. The incident is currently being monitored after mitigations were applied.

What users experienced

User impact
Users may be unable to acknowledge, escalate, or resolve On-Call Pages.

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Started

11:1125 Sep 2026

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Timeline events

Timeline of the incident

25 Sep 2026, 15:13 UTC
Detection
Confirmed by an official service source.
25 Sep 2026, 17:55 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓The affected component is Incident Response.
✓Datadog initially reported the issue as investigating, then identified it and applied mitigations.
✓The latest provider update reports that the issue is being monitored.