Claude

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Elevated errors loading usage data on platform.claude.com

Updated 7 Oct 2026, 04:38 UTC

Resolved 01:20Started 2Timeline events

Confirmed by the official source.

Executive summary

Summary
Claude is investigating elevated errors affecting usage data in the platform.claude.com Usage page and the Admin API usage report endpoint. Messages API requests are not affected.

What users experienced

User impact
Users may encounter elevated errors when loading usage data in the platform.claude.com Usage page or using the Admin API usage report endpoint. Messages API requests are not affected.

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Started

01:207 Oct 2026

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Timeline events

Timeline of the incident

7 Oct 2026, 01:23 UTC
Detection
Confirmed by an official service source.
7 Oct 2026, 04:38 UTC
Resolution
The service is no longer reporting this incident as active.

What we know

✓The Claude Console on platform.claude.com is marked as experiencing a partial outage.
✓The incident is under investigation.
✓Messages API requests are not affected.
✓The affected usage-data functions have experienced elevated errors since 5 PM PT.