← Claude status
INCIDENT IN PROGRESS
Claude
✓Degraded performance on the Claude API and platform.claude.com
Updated
Confirmed disruption
16:20Started
1Timeline events
Confirmed by the official source.
Executive summary
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Summary
Claude has officially reported degraded performance affecting the Claude API and Console. Delays in credit purchases being reflected in account balances are causing some requests to fail for insufficient credit balance.
What users experienced
- User impact
Some requests may fail because credit purchases are not being reflected in account balances promptly.
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Started
16:201 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
What we know
- ✓The Claude API and Claude Console are listed as experiencing degraded performance.
- ✓Claude is investigating delays in credit purchases appearing in account balances.
- ✓Some requests are failing because of insufficient credit balance errors.