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INCIDENT RESOLVED

Claude

✓

Degraded performance on the Claude API

Updated

Resolved 21:43Started 2Timeline events

Confirmed by the official source.

Executive summary

  • Summary

    Claude has confirmed degraded performance affecting some API customers, with elevated latency and possible request timeouts for traffic entering through the US Midwest.

What users experienced

  • User impact

    Some Claude API customers may experience slower response times, elevated latency, and request timeouts.

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Started

21:4310 Sep 2026
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Timeline events

2View timeline →

Timeline of the incident

  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

What we know

  • ✓Claude officially reported degraded performance on the Claude API.
  • ✓The provider reported slower response times, elevated latency, and some request timeouts.
  • ✓The reported impact concerns some traffic entering through the US Midwest.
  • ✓The latest provider status remains identified, with degraded performance affecting the Claude API and Claude Cowork.