← ChatGPT status
INCIDENT RESOLVED
ChatGPT
✓Support chat unavailable
Updated
Resolved
17:55Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
ChatGPT’s official status reported that support chat was unavailable, while the Help Center and email support remained available. The latest update said mitigation had been applied and recovery was being monitored.
What users experienced
- User impact
Support chat was unavailable. Users could use the Help Center or email support instead.
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Started
17:5529 Sep 2026Timeline of the incident
-
Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓Support chat was reported unavailable by the official status source.
- ✓The Help Center and email support were available as alternatives.
- ✓The latest official update said mitigation had been applied and recovery was being monitored.