← ChatGPT status
INCIDENT RESOLVED
ChatGPT
✓new thread failed on the latest desktop app version for personal accounts
Updated
Resolved
02:00Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
ChatGPT has confirmed a partial disruption affecting creation of new ChatGPT Work threads in the latest desktop app version for personal accounts. Updated app versions have been released for Linux and macOS, while a fixed Windows version was still in progress at the latest update.
What users experienced
- User impact
Personal-account users on the latest ChatGPT desktop app version may be unable to create new ChatGPT Work threads. The affected component is Codex in ChatGPT Desktop, identified as a partial outage.
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Started
02:007 Oct 2026Timeline of the incident
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Detection
Confirmed by an official service source.
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Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The issue was initially reported as under investigation.
- ✓The affected app version was identified as version 26.1002.51308.
- ✓The provider identified the issue and worked on rolling back to the previous version.
- ✓A fixed Windows app version was still being developed at the latest update.