← ChatGPT status
INCIDENT RESOLVED
ChatGPT
✓Mobile users unable to see Work Mode and the Model Picker
Updated
Resolved
23:32Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
ChatGPT officially confirmed a disruption affecting mobile users’ visibility of Work Mode and the Model Picker. A mitigation was applied, and recovery was being monitored.
What users experienced
- User impact
Mobile users were unable to see Work Mode and the Model Picker.
◷
Started
23:3223 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The official ChatGPT status reported the incident as being monitored after mitigation was applied.
- ✓The official status listed degraded performance across multiple components, including Login, Conversations, Voice mode, GPTs, Search, File uploads, and ChatGPT Work.