← ChatGPT status
INCIDENT RESOLVED
ChatGPT
✓1% of ChatGPT Work (mobile/web) turns are failing
Updated
Resolved
16:22Started
2Timeline events
Confirmed by the official source.
Executive summary
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Summary
ChatGPT Work experienced elevated errors affecting 1% of turns in existing threads on mobile and web. The provider has applied a mitigation and is monitoring recovery.
What users experienced
- User impact
1% of ChatGPT Work turns in existing threads were failing on mobile and web.
◷
Started
16:2211 Sep 2026Timeline of the incident
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Detection
Confirmed by an official service source.
-
Resolution
The service is no longer reporting this incident as active.
What we know
- ✓The disruption affected ChatGPT Work and was reported as degraded performance.
- ✓The provider later identified the issue as affecting existing threads.
- ✓The provider reported applying a mitigation and monitoring recovery.