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INCIDENT RESOLVED

Asana

✓

Automations not running for EU users

Updated

Resolved 15:01Started 2Timeline events

Confirmed by the official source.

Executive summary

  • Summary

    Asana has confirmed a disruption affecting rules and automations in the EU region. New automation triggers have been fixed, while previously missed automations are being processed.

What users experienced

  • User impact

    Rules and automations in the EU region may not have run during the incident, including automations that are now awaiting backlog processing.

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Started

15:0121 Sep 2026
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Timeline events

2View timeline →

Timeline of the incident

  1. Detection

    Confirmed by an official service source.

  2. Resolution

    The service is no longer reporting this incident as active.

What we know

  • ✓Asana identified a disruption involving EU automations and background actions.
  • ✓The affected component was initially marked as a partial outage and later as degraded performance.
  • ✓Asana reported that new automation triggers were fixed.
  • ✓Asana is working through the backlog of automations that did not run.