Midcontinent Communications Overview
Midco (known in the past as Midcontinent Communications until 2016) is a regional cable company that offers a triple-play service that includes cable television, Internet, and telephone service to the states of North Dakota and South Dakota as well as a large portion of Minnesota and a few communities located in Kansas as well as Wisconsin.
The company’s business-class service provides direct fiber-optic services for communications via the leasing of data circuits to bigger companies.
Based located in Sioux Falls, South Dakota, and operating through a joint venture with Midcontinent Media and Comcast, Midco serves 200 towns, that are rural and urban and includes more than 1.2 million people.
In this blog post, we going to talk about why Midco outage occurs and how to troubleshoot this problem.
Past Of Midcontinent Communications
Midcontinent Media was founded in Minneapolis, Minnesota in 1931.
The company was named The Welworth Theater Company, an proprietor of movie theaters. It remained in the industry until the mid-90s after which it was sold to various chains, such as Carmike. In 1952, it purchased its own Midcontinent Broadcasting Company, owner of the KELO-AMand KELO-FM FM located in Sioux Falls; the company name was changed to Midcontinent Media.
It also acquired the building permit for the first TV station in South Dakota, KELO-TV, which went on air in 1953. Midcontinent bought numerous other television and radio stations.
However, they stopped broadcasting in the early 1990s (with KELO-TV and its satellites transferred by the company to Young Broadcasting, now controlled by Nexstar), and then sold the final of their radio stations in 2004.
Midco expanded its services to new areas that are part of it’s Upper Midwest, with cable TV and phone service in the rural areas of its coverage area from the mid-1960s. In 1999, Midcontinent Media and AT&T Broadband (formerly known as title=”Tele-Communications Inc.”>TCI) merged their cable operations in the Dakotas, Minnesota, and Nebraska into Midcontinent Communications, a joint venture between both companies. It continued to operate after the purchase by Comcast from AT&T Broadband.
In the autumn of 2008, Charter Communications revealed its plan to file in the fall of 2008 for Chapter 11 bankruptcy protection, as well as the sale of certain assets located in non-critical regions.
On the 14th of October 2008, a story appeared in the Fairmont Minnesota Sentinel informing readers that Charter had agreed to sell a part of their network for a price to Midcontinent Communications, including its Bemidji and International Falls headends.
Since February 1st, 2009 Midcontinent Communications took over some of Charter’s cable services within Minnesota such as Balaton, Bemidji, Canby, Ely, Fairmont, International Falls, Littlefork, Sherburn, and communities around. The other areas in Minnesota were transferred in 2009 to Comcast. .
In June of 2011, Midcontinent Communications acquired 33,000 Minnesota and Wisconsin customers via US Cable.
Midco was previously a paging service from 1985. However, it the company sold its paging service to a separate South Dakota company, Vantek Communications in 2004. The paging services that were previously offered were later renamed Midco Connections.
On the 12th of January, 2016 the business officially adopted the shorter Midco name throughout all its operations. It was renamed in all caps as “MIDCO”, with the brand new tagline “Let’s Go”.
In the month of October, Midco acquired the assets of the cable network serving Lawrence, Kansas from Wide Open West.
How Do Midco outage Occurs?
It happens to every service, no matter if it’s from the most powerful company in service across the nation or the local service provider.
These can be caused by problems with the internet system or in the event that some of the cabling which connects you to the internet becomes damaged.
Most outages aren’t the blame, but your provider will be accountable for resolving the issue that led to the issue.
Sometimes, what appears like an issue could actually be a problem in your system that requires you to find a solution for your equipment if that’s an issue.
We’ll first look at the ways you can determine whether there’s an Midco interruption in your area In the event that there isn’t I’ll guide you through the troubleshooting process to fix the equipment.
Here Are Some Steps to fix this Problem
The first thing to complete when your internet stops working is to find out if the issue was an issue.
Midco provides a site that lets you determine whether there’s a power outage within your region after you type in your address as well as the ZIP code.
If it states there’s an outage, then the best option is to wait and wait for Midco to address the problem that was the cause of the outage.
Contact Midco in the event that an outage continues for a prolonged period.
Also, you can use other third-party applications like Downdetector for reports from users of service outages.
Information specific to your location won’t be made accessible, however, you’ll have an overall idea and confirm whether Midco has an issue.
Check Whether Bills Were Paid
If you’ve not paid your monthly bills, Midco has the right to cut off your access to their services. They can restart the connection once you have paid your bill.
Log into your Midco account or reach their customer support team to inquire whether you still have any balance to cover.
Pay all of your debts and return to excellent standing with Midco to restart your services.
When you’ve made your payment and received your services, they will be restored within a couple of minutes. However, if they aren’t you, call Midco and request for it to restore your service.
Make sure you are on time with your bills from the following month. If you’re unable to pay, get in touch with Midco to negotiate the lowest price on your charge.
Reboot The Modem
If there’s no interruption in your region, and your charges are in order, then the disconnect could result from the modem you use.
The device’s restart can assist to resolve most problems that may occur to it. restarting the device isn’t a task that will take much time.
Reboot your Midco router or modem:
- Switch off the device.
- If it is turned off, remove the device from your wall.
- Then for at least 45 seconds before plugging it in again.
- Re-power the device.
If the router or modem is back in operation you can try loading the page and see if it is possible to connect to the internet.
Restart the computer a few times until it allows you to connect.
Reboot Your Devices Now
If you find that your issue appears only in a particular device as well as the other devices connect to the internet, then the problem is most likely to be related to the specific device.
Try restarting the device with problems and a few attempts to determine if the issue resolves.
Try removing your Wi-Fi by disconnecting it from the device, and then reconnecting your Wi-Fi once more.
If you are unable to connect then you may try a factory reset of your device. You can then test the internet on your device.
Contact Midco Customer Service
If none of the suggestions I made does seem to be working to get your Internet back to working in good order, please reach out to Midco.
If there’s no issue, they’ll send a tech to your location to figure out the problem and then fix the issue.
It’s not uncommon for them to charge to fix the issue, however, when you have to purchase a replacement for something, you could be required to cover the cost.
Conclusion
You may also change the settings of your modem in case you’d like, but the procedure for resets will be dependent on the model of the modem or router you own.
Resetting the device’s factory settings will require setting the Wi-Fi once more Be aware that you’ll not have access to WiFi until you’ve setup it up.
The router or modem Midco leases to you could not be a good choice, therefore I suggest upgrading to a mesh router.
The routers can be connected to the Midco modem to extend the Wi-Fi coverage and make your Wi-Fi home-ready.